Story:
Are the Principles of War applicable to corporate management?
work, are described in the following chapters. They also describe the rules and methods that we have worked out over the years as cornerstones of the framework of ideas that have made and will continue to make IKEA a unique company".
Another apllication of these principles could be found in Enel - Italy's largest power company, and Europe's second largest utility by installed capacity. After the acquisition of the Spanish utility Endesa, Enel is now in 23 countries with a generating capacity of approximately 95,000 MW, serving about 61 million power and gas customers. During the acquisition of Endesa, it seems that ENEL used the principles of war.
This table compares the principles of war with IKEA's principles and what was done by ENEL during its purchase of Endesa.
Principles of war |
IKEA’s Way (Testament of a furniture dealer) |
ENEL - Endesa |
Clearly defined Objective: “No one starts a war without first being clear in his mind what he intends to achieve by that war”. |
The product range – Our identity: "We shall offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them". |
Conquer Endesa |
Offensive: “Seize, retain, and exploit the initiative. Offensive action is the key to achieving decisive results. It is the essence of successful operations…and react to rapidly changing situations”. |
Reaching good results with small means: |
20/02/07 Summit Spain – Italy in Mallorca; 27/02/07 Enel announced the ownership of 9,99% of Endesa |
Mass: “Concentrate the effects of combat power at the decisive place and time. Commanders mass the effects of combat power to overwhelm enemies or gain control of the situation. They mass combat power in time and space to achieve both destructive and constructive results”. |
Concentration – important to our success: “The general who divides his resources will invariably be defeated. For us too, it is a matter of concentration – focusing our resources. We can never do everything, everywhere, all at the same time”. |
All the economic resources were diverted to the operation |
Economy of forces: “Economy of force involves the discriminating employment and distribution of forces. Commanders never |
Concentration – important to our success: “Our range cannot be allowed to overflow. We will never be able to satisfy all tastes anyway. We must concentrate on our own profile. We can never promote the whole of our range at once. We must concentrate. We cannot conquer every market at once. We must concentrate for maximum impact, often with small means”. |
All the economic resources were diverted to the operation |
Morale: “High morale is the quality which makes men keep going in the most difficult conditions or show outstanding courage in times of fatigue and danger…morale is enhanced by comradeship and a sense of group loyalty which the commander must foster in his unit’s esprit de corps”. |
The IKEA spirit – a Strong and living reality – A glorious future: “The true IKEA spirit is still built on our enthusiasm, from our constant striving for renewal, from our cost-consciousness, from our readiness to take responsibility and help out, from our humbleness in approaching our task and from the simplicity of our way of doing things. We must look after each other and inspire each other. Those who cannot or will not join us are to be pitied”. |
Very High – Fulvio Conti was personally convinced to be successful |
Unity of Command: “For every objective, ensure unity of effort under one responsible commander”. |
Taking responsibility – a privilege: “Exercise your privilege – your right and your duty to make decisions and take responsibility”. |
Fulvio Conti, the Enel President and CEO, was personally leading the operation |
Security: “Never permit the enemy to acquire an unexpected advantage. It does not involve excessive caution. Calculated risk is inherent in conflict”. |
Profits give us resources: “To achieve our aim, we must have resources – especially in the area of finance. We do not believe in waiting for ripe plums to fall into our mouths. We believe in hard, committed work that brings results”. |
A consortium of Banks was formed to provide means for the operation |
Surprise: “Strike the enemy at a time or place or in a manner for which he is unprepared. Surprise results from taking actions for which an enemy or adversary is unprepared”. |
Doing it a different way: “Our protest against convention is not protest for its own sake: it is a deliberate expression of our constant search for development and improvement”. |
Withering: the battle for the control of Endesa started the 5/07/05. The name of Enel never went out as a possible buyer until the 27/02/07 |
Simplicity: “Prepare clear, uncomplicated plans and clear, concise order to ensure thorough understanding”. |
Simplicity is a virtue: “The more complicated the rules are, the harder they are to comply with. Complicated rules paralyse”! |
75% of control by Enel – 25% of control by Acciona (with a Spanish President) |
Should we go back to the fundamentals of management in order to be ready for the future?
I would like to than all the readers. Your opinions were very useful for me.
Very best regards,
Salvatore
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P.S. These were just some thoughts popping up and not meant to moralise or take a stance!
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Salvatore,
Some thoughts & associations.
Machiavelli's 'Il Principe', on how sovereigns can get and keep power, has influenced management & business thinkers for a long time. So combining war and business is not really new, although your idea may add some refreshing new angles.
Some people prefer Lao Tzu, who had quite different thoughts and values, over Machiavelli. CoachingOurselves has a nice topic on these two thinkers: (http://www.coachingourselves.com/lessons-machiavelli-and-lao-tzu).
The effectiveness of leadership styles depends on context I think, and on the personal inclinations of the people who lead in those contexts. Personally I like Lao Tzu way better than Machiavelli, perhaps also because the managers I have known who admitted to 'do' Machiavelli where primarily concerned with their own positions and not so much with what was good for their business or for their clients and employees. Perhaps the choice of the war metaphor has something to do with the character and concerns of the people doing the choosing as well, and not just with the broader situation of their business and the people they are responsible for? Just thinking aloud here; this doesn't refute the usefulness of the war metaphor!
Another thought: the principles of war and the way armies act may be quite different. About one and a half year ago I read a very interesting post by US army officer Paul Yingling, called: “Why the U.S. Army in Iraq has improved dramatically while the "institutional Army" back here hasn't”. I have tried to google it up but can't find it anymore. But I did find a post by Tom Ricks with an extensive quote: http://navaleadership.blogspot.com/2009/01/brave-lieutenant-colonel-spea...
Brief citation (Paul Yingling): “the most urgently needed reform lies in our system for developing senior officers. Our current system suppresses innovation, punishes moral courage and is a strategic liability to our country.” If you like this, do read the whole post because this is just a teaser.
Best, Mireille
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Salvatore -
Good story. It reminds of Sun Tzu's "The Art of War".
I did a project back in April of 2010 taking concepts from his book and applying them to leadership, just like you applied them to business. I published a little book about it. Here it is:
http://www.amazon.com/Sun-Tzu-Art-Leadership-Enlightenment/dp/1451590466
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Salvatore,
Thanks for this comparison. In general I have little doubt that the principles of war are applicable to business, particular to some M&A activity. The details of Enel's purchase of Endesa, even in this light outline, clearly correspond to such classic principles as maintaining focusing, diverting economic resources to the goal, unifying under leadership, and maintaining an element of surprise until one chooses one moment.
More intriguing to me is the echo of the principles in IKEA's statement. Whereas war and M&A are aggressive actions, IKEA's manifesto is all about doing the right thing -- for the company, the employees, the customer, even the environment. But the principles have a similar tone, with one key exception: that of command and control. Where the Principles of War (and the Enel case) emphasize responding to a chain of command, IKEA's manifesto stresses a distributed decision-making structure. Almost makes me wonder if organizations need to be nimble with their philosophy on how decisions are made: distributed in times of organic growth, more tightly controlled in moments of acquisition when the risk of failure carries a greater threat.
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