Hack:
Building a Culture of Curiosity and Care – Pushing the Bus and Riding it at the Same Time
Only in a culture of curiosity and care, can organizations ramp up brainpower enough for innovative change that lasts. It will come from leaders who work with the proclivities of the human brain, rather than against it. Curiosity leads to transformational approaches for innovative leadership models, and care replaces broken cultures that hold back business and waste billions in toxic workplaces. My vision is to certify innovation leaders in a series of brain based smart skills that will turn toxic work settings into communities that thrive on innovation, foster risktaking, and engage a far wider circle of talents. New era capabilities for mutual dividends between worker, workplace and wider community. It will take leaders who learn to push the broken down bus that now exists and ride their new bus to innovative destinations at the same time. During certification, renewed executives will build brain based tools to help others in their organizations, based on one key organizational problem they present to be addressed in order to design and implement a curious and caring culture where innovation thrives across current silos.
Traditional business models built leaders on flawed foundations where toxins hamper innovation and growth. Workers show disdain or apathy for their work, and express lack of concern for others’ efforts. Dark, uncomfortable work areas abound. Communication appears cold, inconsistent and cynical. Conflicts predominates over calm. More problems than solutions appear evident. Change is short-lived and unexpected and valued. Music selections work against focus and innovation and growth. Knowledge comes with unreasonable demands, and is delivered. Tenure is used as an excuse to stop learning and or stomp on growth. Distribute a survey such as that on http://xrl.us/bgfnhu and you’ll quickly identify 25 workplace toxins listed at http://xrl.us/bhs3g6 - that hold organizational leadership back from innovation.
The solution is to certify innovative leaders in ways that build practical tools for detonating firepower for wars, and helping them to rewire brainpower for workplace cultures of curiosity and care. The same of innovations with winning outcomes for all. Certification would come in three levels, and would be directly application to transform toxic workplaces into innovative communities equipped to solve problems and design innovative products for a new era.
Level – the Basic level of 20 hours - would facilitate leaders to discover how to identify and work with people who cause toxins that diminish innovation at work. For example: 1. Angry folks show few skills to tame their amygdala; 2. Stubborn people often lack mental ability to let it go; 3. Fearful people tend to obsess over harm they fear facing; 4. Bullies rewire mentally and mistreat others for their way; 5. Unpredictable people tend to explode under pressure; 6. Misguided folks daily satisfy personal needs ahead of all; 7. Insincere people often speak words they rarely mean; 8. Complainers avoid solutions yet frame problems cynically; 9. Lamenters dwell on regrets for what could have bee; 10. Victims use fewer intelligences yet blame others for most miseries.
Level 2 - the Master level of 20 hours - will reconvene leaders to discuss how they applied brain based smart skills learned in basic certification. They will exchange ideas and learn from others’ experiences as applicational successes and challenges are exchanged. During the Master Level Leadership Certification leaders will extend practical smart skill tools to include mental skills that rewire human brains to target agreement in disagreeable settings. Not that practiced warriors are easily moved toward peaceful resolutions. Just the opposite. But leaders will learn to ride the bus and push it at the same time – in difficult settings.
My suggested brainpowered skills will move leaders past the ruts that brains default to based on contentious behaviors or habits. Leaders will experience the amazing reality about how the human brain literally acts as a compelling force against change, to those without mental skills to reconfigure combative actions when conflict strikes.
Leaders will experiment with practical mind tools to reflect peace in favor of fighting battles. They’ll learn neuro discoveries – for instance –that suggest how those who perform even tiny acts of peace, rewire their brains daily against war and for benefits that come from engaging respectful disagreements. They’ll find motivation to act as peacemakers at toxic workplaces.
Level 3 - the Executive level of 20 hours - starts with teaching tone skills that open opportunities and ends with the kind of curiosity and creativity that Einstein and others model so well, to inspire an innovative design for organizational growth. Participants will illustrate their innovation IQ, by implementing a well develop brain based plan for growth to replace toxins at work . They will then share evidence of innovational change with the wider community to explore further how leadership prospers organizational growth – even when others disagree.
Brainbased leadership development offers a novel way to redesign leadership with innovation at its core. Once the leaders certify at each level, they implement new tools for innovative growth of their organization. Their requirements for each certification level will draw from multiple intelligences of workers, to design tools that build more curious and caring communities – conducive to extended risk-taking and creative design at work. Not only will the brain based certification optimize neuro and cognitive discoveries that advance leadership – but the program will also link leaders and workers in symbiotic relationships to implement workplace wellbeing together.
As leaders rewire their minds they'll also design a new leadership model. Innovative models will be based on how the human brain operates for innovation at their organization. Leaders will also apply what they discover, across diverse industries, and advance the innovation that opens job opportunities to many diverse and talented people who help to advance workplace innovations for a new world order.
This program is already started and has won awards at both university and business levels. It has also been tested and received proven results at workplaces and in PhD levels. Many US leaders tell us they want to become certified – but some hold back because we have not coordinated groups large enough to create the roundtables needed to bring top leaders to diverse tables.
Marketing has all been done by word of mouth. We still need to build a strategic plan to organize and support the certification in ways that remunerate the brain based facilitators and compensate the leaders who certify.
We still need to build and replicate top level standardized certification tools that reflect at least 25 well stated brain facts, into brain based doable actions that transform how leaders will initiate their own innovative designs for workplace wellbeing – freed from toxins that limit innovation and growth.
Finally, we hope to ensure more top level leaders that relevant discoveries from the cognitive and neuro sciences can and do impact the work environment. We hope to show how those who are not deliberate in working with the human brain – are more than likely working against their organizations collective brainpower.
This work is the result of 30 years of effort and talent to build a program that enhances human brainpower for leadership innovation. It offers new discoveries to help solve old problems that diminish people, talent, and profit at work. It allows a new way to embrace diversity – by drawing on multiple intelligences and requiring innovation evidences of these at work. It offers new ways to bring genders together in ways that benefit both, by showing physiological differences in men’s and women’s brains and suggesting how both can be more valued at work. It models the innovation that it seeks as takeaways from leader participants, in that leaders facilitate and feedback is typically extremely high from any who attend. The work was developed among leaders in the High Arctic, Chile, Europe, China, Canada, Mexico, and the Caribbean, as well as in the US. That collaborative development ensures that all components are not only innovative, but appeal to diverse leader groups. Certification results in a new, reconfigured brainpower for leaders who invest more to build caring and curious work communities where novelty is more common that complacency.
Thanks for your comments Will, and thanks also for sharing your program PSOD.
Like you I too use follow-up coaching with leaders who certify - since that which is not applied - is not retained. We've done some digital applications and work a great deal online with leaders - but I am wondering how you keep the Platform of Management Innovation from growing too rigid with digital templates? What do you do to allow for different approaches to the same quality results?
Again, thanks for sharing - as it appears we do some rather similar processes:-)
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Dear Dr. Weber, thank you for presenting your interesting program of brain proposals. I have found that seminars are most effective when they are followed by a process that implements the learning in the actual working environment. And so, in order to implement the 3
The PSOD puts into gear the two organizational axis, on the vertical (top-down/bottom-up/top-down) it gets the deployment of the strategic objectives and the strategies to achieve them, on the horizontal it deploys roles-responsibilities-resources-reviews/evaluations-rewards.
The PSOD puts into gear interactivity, intelligence, incentives, innovation, in the frame of the corporate identity. Thusly, working across levels and disciplines really fosters the 3
The PSOD, which expands on the Hoshin Kanri planning systesm, is part of the Platform of Management Innovation that I present in my last book "Innovate out of Crisis - Second (Revised) Edition" published 04/2010, and available on amazon.com. I will be happy to answer questions, and to receive your comments on wasussland@bluewin.ch. Kindest regards, Willy A. Sussland, Ph.D.
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Hi Ellen
This is most interesting: “practical tactics from neuro discoveries”, how “each person’s born with eight intelligences,” and “MITA brain based strategies can help you build new neuron pathways from abilities you possess now to success you see tomorrow”.
Is this NLP?
Kind regards
Geoffrey
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Hello Ellen,
Your response expounded on the principle of MITA. It did not provide me the answer I was looking for: How MITA progresses its method of learning and practice. The lecture you pointed to at http://www.brainleadersandlearners.com/multiple-intelligences/higher-edu... was inaccessible.
I had a specific reason for my line of enquiry. The new Barrier I have updated: Operationalizing the Management Wisdom of the 20th century at http://www.managementexchange.com/node/9895 will clarify. I look upon MITA work as new wisdom and expect, like other proven management wisdom, it is procedural in nature and depends on conversations for delivering its effect. Well, if conversations can be managed then it should be possible to build in the delivery of MITA into the daily work and interaction of untutored personnel. Once the wisdom is organized for and driven then just an awareness of the wisdom is all that is needed for personnel to benefit from the wisdom!
Engaging with you has opened me up to the flow of ideas. Thanks. The question I asked on the place of Machiavelli in modern management is very relevant to MIX. I have decided to update it and my answer as a Barrier by coming Wednesday morning if not Tuesday night your time. I note you relax by participating in the MIX. Perhaps you will find the time to comment on it.
I shall be looking out for your comment on my reconfigured hack at http://www.managementexchange.com/hack/compelling-energy-quantum-jump-or... .
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Raj, I appreciate your thinking and value the curiosity you bring to new ideas, such as MITA. While a comparison to Machiavelli’s observation and conclusions, may well be an exciting approach for a PhD student, it is not my focus for several reasons, and was not my interest when I studied Machiavelli as a doctoral student. The top reason, is that MITA is an applied approach to move lived experiences beyond theory discussions, and to show evidence of visible results in action. MITA changes the way one would learn, engage and draw conclusions about Machiavelli’s observation, for instance.
MITA has been proven in several countries (at PhD levels) to gain higher motivation and achievement for most students. That is my focus. For 30 years I have researched and applied and observed how to craft learning and leading in ways that use a wider range of capabilities. It shifts the question from, How smart are you? which implies a fixed IQ to ask instead, How are you smart? which implies intelligence is fluid, and that people come to work with a unique mix of multiple intelligences.
MITA’s focus is more to apply specific brain based approaches, and to use parts of the brain never before used, to achieve things never before achieved. All Practical Applications in MITA Certification Originate in:
1. Recent discoveries in the cognitive and neuro sciences.
2. Proclivities from many different cultures that helped to frame MITA’s approach
3. The seventeen well-respected learning and assessment theories below
4. Unique manifesto that originated from the above three fact pools.
Background and manifesto for MITA are unique (See http://www.brainleadersandlearners.com/change/mita-brain-manifesto/ ) and are rooted in recent solid theory about leading and learning – that accounts for both men’s and women’s proclivities.
Basic brain facts are also used to help people in our program to create strategies that will enhance solutions that seek, based on brain facts they learn and observe. MITA is nothing if it is not applied, and observed and tweaked to improve results.
My invited keynote at a research university on the topic of MITA as a Model for Higher Education Renewal http://www.brainleadersandlearners.com/multiple-intelligences/higher-edu... and that topic also becomes another lens through which to view or consider MITA approaches.
In MITA all results are measured by the evidence of improved results for whatever was to improve, and participant negotiate specific strategies that lead to those improvements, based on neuro-discoveries used. So rather than be shaped by Machiavelli’s observation and conclusions, MITA would change the way the very topic is engaged in higher education.
A rather brief answer to a very thoughtful question, Raj, and thanks. I’d be thrilled if you or your workplace community wished to pilot MITA, since 30 years in the making cannot be illustrated in the comments to a Hack, with justice:-).
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Ellen,
My post was more curiosity. You survey the world and create lessons for scientific analysis and subsequent dissemination. Theoretically, you could have visited 16th century Florence – war torn, threatened, invaded and divided. The uncertain environment is similar to our times.
Your response has given rise to the following queries:
1. How would you have or have assimilated Machiavelli’s observation on Force (you do not believe in it as an instrument) and Prudence:
“All cities that ever, at any time, have been ruled by an absolute prince, by aristocrats, or by the people, have had for their protection force combined with prudence, because the latter is not enough alone, and the first either does not produce things, or when they are produced, does not maintain them. Force and prudence, then, are the might of all the governments that ever have been or will be in the world.”
2. There are five variables in Machiavelli’s thinking: The external enemy, the internal enemy in the power structure that covets the leadership, the people with multiple self-interests, the army and the leader. You appear to have excluded “the internal enemy in the power structure that covets the leadership” in your identification of the toxins you normalize with tools. Is this dysfunction rare or is it not really a dysfunction?
3. You have said you differ from Machiavelli on two fronts: Idealism and innovation.
a. Perhaps another word for idealism is belief in the long term or development of latent power. Machiavelli based his work in 'The Prince' upon his basic understanding of human nature. He held that people are motivated by fear and envy, by novelty, by desire for wealth, power and security, and by a hatred of restriction. He advocated benevolent governance of people to retain principalities. Also, in Chapter 11 Machiavelli suggests to Pope Leo X, the newly elected pope and uncle to Lorenzo de' Medici, that as his predecessors have made the position great through the use of arms, he should make it greater through his goodness and other virtues. Both show an appreciation of the long term and latent power.
b. Innovation: In Chapter-6 Machiavelli states his belief that a new prince needs to set up new, innovative methods of government. In fact, he goes on to give the best description I have come across of the travails of the innovator. It is quoted in the Challenges section of my hack.
4. As I understand it MITA imparts knowledge of scientific tools in graded sessions of 3 weeks duration; the sessions raise the ability of an individual to be constructive and a total of 3 sessions enable the individual to work towards transformation of a group. That is definitely extraordinary value-add. Can you inform the medium used for the transformation of the group members? Is it discussion with them individually, or therapy sessions or practice of a way of interacting or something quite different?
Kindly appreciate this is not a challenge but an attempt to understand the unique and intriguing skill of MITA.
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Thanks for the challenge Raj, and you raise an interesting case for 2 key contrasts between Machiavelliian methods and MITA brain based approaches. The great philosopher valued realism (which we do also) but did not value innovation, or idealism - both of which drive new challenges here at MITA.
Yes, we do facilitate leaders to take advantage of their wider capabilities through teaching strategies that draw on new neuro discoveries.
We teach the marks of innovative brainpower at work, for instance, (See http://xrl.us/bhwnnw ) and brainstorm what strategies it would take to nudge people to new peaks. We also point out the torpedoes that decrease innovative brainpower in an organization. (See http://xrl.us/bhwyn5 ). Then we illustrate stories of people who reorganize their own brains to win over incredible odds. (See http://xrl.us/bhxdtb )
We challenge – “What innovation strategy would raise your organization’s innovative IQ potential?” and through facilitation of neuro-discoveries leaders discover where to design change for growth.
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Hello Ellen,
A few minutes back I finished a post at Nayantara'a Barrier. Your mention of the lesson on natural intelligence at MITA stimulated it. Now a natural question has arisen in my mind following the effort at MITA to school leaders in the prrropensities of human behavior so that they can bring out the best: Do you also train leaders to take advantage of Machiavelli, the great political philosopher of the 16th century Florentine Republic, who has bequeathed us 'The Prince', a political treatise that is the foundation of modern political science? How?
His epitaph reads: 'No eulogy would be adequate to praise so great a name'.
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Greetings Ellen,
Your hack reminded me of Peter Senge upset at the slow pace of change in response to his highly acclaimed (The Fifth Discipline) understanding of the pathway to success. He concluded it was because of poor interest by CEOs. This conclusion is very similar to your approach of sensitizing the leaders for change. They will do the rest. After all David Packard, Ken Iversen, Max De Pree, Sam Walton and Herb Kelleher are shining examples of change achieved in this manner. Are they a sufficient sample size for the extrapolation?
Transiting from one scale to another is fraught with danger. Web 2.0 could not translate into a successful Enterprise 2.0 despite the very high expectations. There are some organizations doing better because of their adaptation but they cannot be the rule for a change that only satisfies reason and not basic human nature.
It appears that your direction is one of reason and not of nature. Yes, a culture of Care and Consideration is needed but How? Not by brain washing or appealing or offering incentives. I believe reason has to be given a coating of nature for carrying forward change. I am engaged with changing the way people work so that they think constructively as a collective. It is not enough that the reason is clear and now collective working is a matter of survival. I expect my work to succeed where other approaches have suffered because it is seductive. It is compelling because it recognizes CEOs and other administrators are up against tremendous demands on their time and energy. They want to Learn but are constrained. Humans simply do not like constraints on their natural desires. My work converts IT into inexhaustible energy and a creator of time to remove the constraints.
Your organization, MITA, is engaged in lot of valuabe work. I wish it a vehicle for carrying forward its value-add.
Regards,
Raj Kumar
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Thanks for your comments Willy. Why not create a hack here on the MIX - with your good ideas illustrated here below in your (PSOD).program.
That way we can see specific illustrations of how you described here, "The PSOD puts into gear the two organizational axis, on the vertical (top-down/bottom-up/top-down) it gets the deployment of the strategic objectives and the strategies to achieve them, on the horizontal it deploys roles-responsibilities-resources-reviews/evaluations-rewards."
I was particularly curious about why you called “commitment” your word for “care?” Can you elaborate a bit more?
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Yes Dave, certification in brain based tactics, is simply the process that facilitates leaders to gain and use tactics daily at work. You’re so correct that it involves rewiring brainpower. Yes, that is the goal. The work rests on two premises: 1). That leaders want more motivation and achievement from themselves and others where they work. 2). That they are willing to consider brainpower as a doable factor to help them build strategies that will improve well being (caring) and productivity (curious) at their work.
Thanks for this site where leaders who have worked toward innovative solutions can learn from and support one another!
We were highly international until recently – where we are targeting US markets that seek growth of motivation and productivity. Initially we worked more with university administrators and faculty – and then business spotted key connections for their leadership. As a result - we won a prestigious award for Excellence - from the Rochester Business Alliance Quality Council –(Chamber of Commerce in this area.)
We’ve enjoyed many wonderful testimonies – and also well respected articles published on MITA methods, that describe it’s practical approach to get measurable results. Now we are looking to partner with visionary groups that that see neural and cognitive advances as central to their growth. Rather than traditional “training,” which fitted folks for another era, we see the need for workers to be problem solvers across traditionally separated fields. Using brain based strategies, proven to get high motivation and achievement, MITA approaches show people how to identify barriers and create solutions. The key goal is to collaborate with leaders to raise motivation and achievement – by rewiring brainpower” possibilities where they work. What do you think?
Recent settings where MITA methods are used successfully, include: PBS – where MITA is selected as the core innovative model for renewed learning and leading K – University. Science Direct – MITA Model to reconfigure university learning – with Dr. Margaret Denny; St. John Fisher University – Business Leadership – with Very Positive Feedback from all MBA participants. Government leaders in Buffalo, New York, under Mike Cardus’ guidance. Rochester Chamber of Commerce – Quality Council – MITA won award for leadership excellence after sessions there. Guardian Life staff and University leaders – Kingston Jamaica – selected premium keynote and sessions on MITA brain based renewal. Waterford Institute of Technology – (WIT) Ireland – University faculty and leaders MITA certified Chile – SA – University faculty at 4 top universities, leaders, government and business leaders MITA certified; World Business Forum 09 – radio City NYC – Selected MITA bloggers and award winning articles related to brain based leadership. Chonqing – China – Senior Business Leaders and Faculty - MITA ethics and leadership – earned MITA leadership awards; Pittsford NY Business leaders in Pittsford, NY; Spenserport Business Leaders in Spenserport, NY; Fairport Business Leaders in Fairport, NY; Regional School Prof Dev and Chair – New Innovative Project of Dr. Bill Cala – to Decentralize Poverty in Rochester NY ; Batavia Business Leaders in Batavia, NY – through Pete Wendel; CEO Roundtable MITA session – for Larsen Engineers CEO, Ram Shrivastava Rochester, NY – sessions for small business leaders; Quinnipiac – Business Leaders and Faculty; Creativity Conference in Florida – invited keynote on MITA innovative change; Singapore Polytechnic Institute – Invited speaker on MITA Brain Based change Approaches for science and technology; Capitol Finance Magazine – Feature article invited to show Brain Based Business Problem Solving ; HR Magazine – MITA Featured Prominently in Work Smart Feature article that included MITA methods for workplace well being; Democrat and Chronicle Newspaper Featured the MITA Center’s work; Hamilton Spectator – Invited Feature on MITA Brain Based Approaches for leaders and learners; Westchester County Leader’s Conference – MITA Brain Based Renewal; Mercy Secondary School Faculty – MITA Certifications - Rochester, NY; University of Buffalo – Master Program – MITA applications in Secondary Science Teaching; Chautauqua Institute - MITA Renewal Institute for Business leaders and Learners; East Strasburg – University faculty and leaders renewal; Monterrey Mexico University, Business and Medical Renewal with MITA brain based approaches; St. John Fisher University– MITA Renewal Conference for Leaders ; MITA Books on renewal approaches – translated into Chinese after the approaches worked well for those in sessions; Chapters Book Store – Ontario – Canada, Invited MITA Renewal talks and book signing; Barnes and Nobles – New York - Invited MITA Renewal talks and book signing; RBA – Rochester Business Alliance – Conference for leaders – won award for excellence; NPR Interview - MITA Renewal & several interviews on MITA innovation at respected internet sites; Red Car Model by Laura Goodrich – MITA addressed brain based issues (by invitation) for the series; Calgary Keynote on MITA Assessment – for brain based renewal – Calgary AB – Canada; CBC – Interview on MITA renewal for leading and learning in coming era PhD Committee member (because of MITA approaches to raise motivation and achievement) for Leader of Entrepreneurial Innovation; Board Member for Non-profit Summer Camp to help needy youth.
Thanks for this site where those who have worked toward innovative solutions can learn from and support one another!
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Interesting ideas, Ellen. I'd like to ask a little more about the thinking behind this:
"The solution is to certify innovative leaders in ways that build practical tools for detonating firepower for wars, and helping them to rewire brainpower for workplace cultures of curiosity and care."
By my mind, the certification is a secondary goal; the real object here is to help leaders change their behavior (or "rewire brainpower") in order to create these more curious & caring workplaces. I'd be interested in hearing more about how leaders that you've worked with have changed their styles, and how they've then gone on to create more caring workplaces (and, ideally, ones that are more effective).
Could you tell us a bit about some of the folks who've gone through your program?
-- Dave
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Good question Geoffrey, and thanks - you say a lot in few words here. I appreciate your question. The MITA model is not NLP, but originated with similar questions about 30 years ago regarding teens and adults as they’re rewarded intellectually for some offerings in our system - and not rewarded for other offerings.
The result appeared to be a system which left leave behind many bright minds that I taught - who created wonderfully high standards - often using different and unique approaches.
My own PhD at UBC in Vancouver integrated many areas of curriculum, learning and assessment theories, and cognitive helps for leaders and learners. In addition I've spent many years applying MITA brain based learning and learning approaches that use newly discovered facts about optimizing brainpower, along with 17 clearly articulated (and well received learning theories) from Freire to Vygotsky.
MITA™ Leadership Approaches question new opportunities and engage curiosity through developing brain based smart skills. All sessions draw from the MITA™ Manifesto (see http://xrl.us/bht9oy ) for questioning, which has shown empirical evidence for both higher motivation and higher achievement, in several studies, cultures and countries to ensure diverse input that would help create renewal for innovation across wider communities.
A long answer for a brief and thoughtful question. Thanks Geoffrey.
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