What leader today doesn't want more innovation? Yet, producing more (of anything) inside an organization generally leads to more process, which smothers individual creativity and all-too-often kills organizational innovation. Innovation isn't about structuring a process to lead to an outcome so much as it's about creating space—both elbow room, the space to roam free of bureaucratic rules and red tape, and head room, the freedom to see differently, think wildly, and aim higher. The leaders who generate more creative energy and innovation are always wrestling with the question: How do we design in more slack? Or, how do we cultivate an environment and support work that enlists people as drivers of their own destiny and inventors of the company's future?
About two years ago, I read a book called The Future of Management by Gary Hamel at the recommendation of some friends. I couldn’t put it down, devouring Gary’s three case studies of companies ( Google , Whole Foods , and W.L. Gore ) pushing aside 100+ years of management wisdom and charting their...
