LiveOps is the only contact center (call center) leader focused on providing the full platform, applications, and talent in the cloud. Consumers increasingly expect on-demand information and con
To be successful and truly collaborative, knowledge-sharing systems require intuitive tools that connect people, reward participation, and align well with existing work and communication patterns.
Morning Star creates a software system that serves as a commercial social network, where colleague commit to their Colleague Letter of Understanding (CLOU) to accomplish specific activities.
Sitting in her corner seat at the Noida, India office, Sheetal’s job entailed; ensuring successful ticket query responses for a premier national retail client based in North America.In any other s
With traditional policing practices challenged by a rising rate of criminal activity and tight budgets, the Memphis Police Department pioneered a way to focus our patrol resources more intelligently a
Accenture Development Partnerships is a blueprint for a new business model that changes how we think about the role of business in development and in society.