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Humanocracy

Stories, Hacks, & Barriers

Groundbreaking ideas and practices from Sanjay Mathur
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A distributed social workforce drives profit and performance

LiveOps is the only contact center (call center) leader focused on providing the full platform, applications, and talent in the cloud.  Consumers increasingly expect on-demand information and con
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Story by Sanjay Mathur on December 9, 2011
Co-Authored By Matt Miles, Paul Karayan
disaggregation
Community
autonomy
collaboration
engagement
motivation and incentives
busting bureaucracy
coordinating activities
training and developing people
operations
sales and marketing
human capital
high-tech