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Hack
Barrier
Blog
MIX TV
4
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1554
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Focus less on profit and more on Customer Value
Let's talk less about profit and more about value. Customer value. Let's talk about how we (as innovators) help customers create value.
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Hack by
Richard Ferrers
Richard Ferrers
on December 9, 2012
value
valuemgmt
Innovation
value management
value leadership
dynamic
1
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621
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Value Management in action: NBN Co visits Whirlpool
Engaging with customers begins as soon a a new product is discussed and sometimes years before a customer will use it.
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Story by
Richard Ferrers
Richard Ferrers
on December 11, 2012
value
valuemgmt
Innovation
value management
value leadership
dynamic