MR Sundaresan | Management Innovation eXchange

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MR Sundaresan MR Sundaresan

GM Operations at Dell inc

Me in Three

I am fascinated by thoughts and ideas that are not intuitive but valuable in expanding our paradigm. I am a strong advocate for innovation for the masses and the less fortunate to make the world a better place.
I am a great optimist and see the brighter side of every moment.
I believe that a postive action is better than a thousand noble intentions

Stories, Hacks, & Barriers

Groundbreaking ideas and practices from MR Sundaresan

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The Emotional Distance

In large organisations, the centralisation or offshoring of process steps on customer facing operations and leads to a lack of emotional connection with the customers, leading to a poor customer

Barrier by MR Sundaresan on May 21, 2010

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MR Sundaresan MR Sundaresan

Stories, Hacks, & Barriers

The Emotional Distance

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