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Humanocracy

Stories, Hacks, & Barriers

Groundbreaking ideas and practices from Nancy Joel
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Business engagement with customers

This hack is on how Management could try and improve customer experience
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Hack by Nancy Joel on March 16, 2011
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Shift focus to value creation for non-customers

All organizations have certain assets or capabilities which can be valuable to non-customers.
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Hack by Nancy Joel on March 13, 2011