Barrier:
Lack of operational experience in corporate offices
Seems to me that many organizations tend to hire unexperienced employees for entry levels and even middle management on their corporate offices. Since this people are the ones designing and implementing a great amount of changes in the organization, many proposals lack the operational experience to make them applicable in the field, so come of the efforts are lost on poorly designed strategies.
From my experience I have seen that in some companies, entry level employees migrate to the operation, where they get better paid, and are replaced with a new fresh out of college employee with the same lack of experience.
In my opinion, the highest wages should be on corporate offices and those positions should be filled with experienced people who earn the right of making policy changing decisions, and implementing crews should have field experience that enable them to indentify and prevent risks.
Too good an article for the new upcoming organisations. I work for a company which is having little domain knowlege persons as head of the verticals. Adding salt to the injury the HR is adding freshers in management .they get perplexed and wandering to get guidance and ultimately out of frustration leave the organisation. This apaert, the experienced get frustrated by out of box ideas from the youngers who have neither working knowledge norfamiliar with the rules and regularions nor the end udsers psychology.At the end of the day what is left out is well ariticulated message with out direction.The story goes on and on.....
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I agree both of you. They key of this is to have the correct mix between people from the field on the corporate office. Of course that people that know the field and have the correct profile for a corporate position has a huge advantage on terms of knowledge to implimented projects or new ideas on its organization.
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I work in an organization that has challenges that sound similar to yours, and would suggest that instead of concentrating on moving experienced people from the field to corporate, make sure the flow goes both ways. The analogy I use with people I work with is that of a hill next to a valley that has a stream flowing through it. People on the hill are like the head office -- they can see the broad details, where the stream comes from and where it goes. People in the valley don't see that, but they do have a much better understanding of the detailed geography. To get across the valley, ideally you want to benefit from both points of view. Concentrating too much on either the strategy or the details and you may have more trouble than you need to.
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Build experience on the field and then move experienced people to corporate offices. Of course some entry level employees on corporate offices should be fresh out of college to develop talent, but there should be a flow of talent from the field to corporate offices and not the other way around.
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