Imagine for a minute you are a member of the senior management team of a 5000-person, global organization. Your CEO has asked you and the entire senior management team to participate in an emergency week-long retreat. He doesn't reveal the purpose of the meeting ahead of time, but as he kicks off...
Knowing where to start, what model to use, metrics, governance, development, external resources, etc, etc, etc. can be overwhelming for an organization that wants to thrive in an idea economy.