The need to empower natural leaders isn’t an HR pipedream, it’s a competitive imperative. But before you can empower them, you have to find them. In most companies, the formal hierarchy is a matter of public record—it’s easy to discover who’s in charge of what. By contrast, natural leaders don’t...
I’ll bet you know a natural leader. Maybe you are one. Maybe you’re a mom who started a support group for the parents of children with special needs. Maybe you’re a concerned citizen who mobilized a group of preservation-minded neighbors to halt the destruction of a venerable old building. Maybe...
