Emergent social software platforms — the enabling technologies of the 2.0 Era — are being deployed by enterprises at a rapid rate. Companies as varied as Microsoft, Spigit, Salesforce, Jive, Socialtext, and IBM now all offer enterprise social offerings for customers. This brings up an important...
Proposing a radical -- root-replacing -- potentially enduring transformation of business by embracing Web 2.0 people-respecting values and tools and harvesting their benefits
In the new economy, employees are often perplexed by the disconnect between employee technology and corporate objectives. Executives talk about employee empowerment, the need for innovation, the importance of social media and new business models. But they provide employees with locked-down desktop...
Create a networked community connecting present and ex-consultants that 1) promotes sharing of solutions and problems2) identifies resources availability for projects
The introduction into the workplace of social media tools and other technologies that make communication easier, broader, and faster, tend to underscore a lesson that most managers used to take many years to learn: that we lead not by controlling but by inspiring.
How does a Dell engineer’s job change when they get to talk to customers? It opens up an information flow so they can co-create something better. You have to earn the right to sell to somebody. That’s why Dell is building relationships with customers and becoming trustied advisors through the Dell...
