Online social collaboration is an opportunity to change how 430,000 IBM employees worldwide work together, cutting through bureaucractic ‘BigBlue’ tape.
*In order for organizations to thrive in the 21st century global economy, knowledge workers must be allowed the flexibility and discretionary authority to offload their non-core busy work to help prop
Here’s a thought to chew on while you’re considering your new year’s resolution: if it’s not laughably impossible, hopelessly impractical, preposterously insurmountable—stop. Start over. You’re not doing it right. Let me explain, with a little parable. In 2007, Blackberry-maker RIM was king of the...
To increase employee satisfaction, build trust and retain talent during a post-product cycle reorganization (reorg), the Microsoft Lync Test team offered its employees the freedom to choose what they
Inspired by Gary Hamel's "The Future of Management", I facilitated the transformation of one of my company's business units from a 20th century hierarchical
Everybody hates it, but so much of life is ruled by it: bureaucracy. It's time to bust up the ideology of control that has infiltrated every aspect of organizational life.
From time to time, let everyone in a team exercise leadership by setting up a system that picks a new leader randomly.The main focus of that randomly selected leader will be to serve their team,
To transform organizations so that they are fit for human beings--more inspiring and engaging and yet just as disciplined and even more productive--we need to understand why promising ideas for improving management developed in the 20th Century--such as teams, empowerment, delayering or innovation--failed to become a permanent part of the standard management repertoire.
