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Measuring Customer Gratefulness: Is Your Customer Grateful to You?
It has become very important to have satisfied customers in these times of intense competition.
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Hack by
Arnab Sinha
Arnab Sinha
on October 22, 2014
customer
Customer Loyalty
loyalty
Customer Gratefulness Index
Gratefulness
Customer Satisfaction
satisfaction
customer engagement
value creation
Accountable share holder value
