Dell's marketing and communications organizations rely more and more on social media and community (SMaC), with some people blogging on internal or external sites, others developing community-focused
At one time or another, most of us have probably worked for a boss who was self-absorbed, vindictive, or just plain inept — a real-life equivalent to Dunder Mifflin’s Michael Scott. One of my first jobs was for an HR manager who thought the best way to humble a cocky new MBA was to have him spend...
As I mentioned in my previous post , over the past few months, more than 600 members of the MIX community from around the world have participated in the Management 2.0 Hackathon . The hackathon is a hands-on, collaborative effort focused on generating fresh and practical answers to one of today's...
It seems that every day on the Web we discover a new solution to a problem. Whether it’s a new online resource that helps us manage our finances or an online community that has organized to share information and address an issue, the Web is incredibly effective and offers endless inspiration. And...
The need to empower natural leaders isn’t an HR pipedream, it’s a competitive imperative. But before you can empower them, you have to find them. In most companies, the formal hierarchy is a matter of public record—it’s easy to discover who’s in charge of what. By contrast, natural leaders don’t...
Do you feel hamstrung by your company’s IT policies? Are the IT tools you have at home more up-to-date than ones you’re forced to use at work? Do you wish you had more control over your IT environment at work? If so, you’re not alone. A while back in the Wall Street Journal, Nick Wingfield dared to...
Emergent social software platforms — the enabling technologies of the 2.0 Era — are being deployed by enterprises at a rapid rate. Companies as varied as Microsoft, Spigit, Salesforce, Jive, Socialtext, and IBM now all offer enterprise social offerings for customers. This brings up an important...
I’ll bet you know a natural leader. Maybe you are one. Maybe you’re a mom who started a support group for the parents of children with special needs. Maybe you’re a concerned citizen who mobilized a group of preservation-minded neighbors to halt the destruction of a venerable old building. Maybe...
