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Vision for a Sustainable Customer-Focused Enterprise
Differentiate on relationships.
Read more
Hack by
Linda Sharp
Linda Sharp
on March 7, 2014
Co-Authored By
Raymond Sheen
Raymond Sheen
Relationship Age Analytics
Relationship Cause-and-Effect
Relationship Patterns
Relationship Value Metric
Leading Indicator for Profit
RV-Q
RV-Q Data Model
RV-Q Starting Benchmark
Relationship Development KPI
Variable Interaction Cost
Cost to Engage
Interaction Data
Customer-Focused Enterprise
Measure Performance Innovation
Measure Innovation Community
Measure Value Creation
Measure Strategy Execution
Measure Management 2.0
CRI
Customer Relationship Intelligence
Community Relationship
intelligence
Operational CRI
Value Creation Mapping
Critical Interaction Processes
Product Relationship Roadmap
Real-Time Management
Real-Time Operational Control
Real-Time Profit
Profitability Segmentation
Customer Relationship Process
Real-Time Operational Data
Structured Data Stream
Operational Customer Intelligence
