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Achieving a Healthy Balance Between Offense and Defense in 21st Century Capitalism

If capitalism in the 21st century is to deliver long term sustainabie value it must achieve a healthy balance between offense and defense.

Hack by Sean Lyons on April 19, 2012

long term capitalism

Corporate Oversight

corporate social responsibility

Corporate Defense

Lines of Defense

corporate governance

Risk Management

Vision for a Sustainable Customer-Focused Enterprise

Differentiate on relationships.

Hack by Linda Sharp on March 7, 2014

Co-Authored By Raymond Sheen

Relationship Age Analytics

Relationship Cause-and-Effect

Relationship Patterns

Relationship Value Metric

Leading Indicator for Profit

RV-Q Data Model

RV-Q Starting Benchmark

Relationship Development KPI

Variable Interaction Cost

Interaction Data

Customer-Focused Enterprise

Measure Performance Innovation

Measure Innovation Community

Measure Value Creation

Measure Strategy Execution

Measure Management 2.0

Customer Relationship Intelligence

Community Relationship

Operational CRI

Value Creation Mapping

Critical Interaction Processes

Product Relationship Roadmap

Real-Time Management

Real-Time Operational Control

Real-Time Profit

Profitability Segmentation

Customer Relationship Process

Real-Time Operational Data

Structured Data Stream

Operational Customer Intelligence

MIX M-Prize: How to plan and run meetings that engage people's minds, hearts and spirit to get more done, in less time, with more fun.

One elephant in the room is bad meetings. Managers spend approximately 50% of their time in meetings and they consistently report that 50% of that time is wasted.

Hack by Bob Wiele on October 15, 2010