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Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

124 Stories
236 Hacks
22 Barriers

Increase trust, reduce fear

“The most critical challenge for any organization is to enlarge the circle of trust.”

Command-and-control systems reflect a deep mistrust of employees’ commitment and competence. They also tend to overemphasize sanctions as a way of forcing compliance. That’s why so many organizations are filled with anxious employees who are hesitant to take the initiative or trust their own judgment. Organizational adaptability, innovation, and employee engagement can only thrive in a high-trust, low-fear culture. In such an environment, information is widely shared, contentious opinions are freely expressed, and risk taking is encouraged. Fear paralyzes, mistrust demoralizes—they must be wrung out of our management systems.

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A new model of engaging with the public about managing access to health records is required.
Hack by Ruth Kibble on February 20, 2014
When was the last time you looked at a Dilbert cartoon and a big smile appeared on your face?
Hack by Olivier Lavergne on December 1, 2010
In business there is an increasing desire for people to find their unique voice, contribute in ways that leverage their talents and relate with one another in more meaningful ways.
Hack by Mark Vandeneijnde on March 25, 2011
The "Gambling Joint" is a simple, bare-bones organizational pattern that I believe can produce a living and fun organization.
Hack by Fabio Cecin on March 29, 2012
How often did I hear managers tell me that the way they had to behave did not reflect who they were any longer, their behaviour was dictated by the system they were in, it was coming from the top down
Hack by Olivier Lavergne on December 1, 2010
The widely held notion that the Chain of Command is no longer prevalent in the organizational dynamic is untrue.  Although many companies claim to not adhere to a formal organ
Hack by Vidia S. Ramdeen on October 6, 2010
The days of management are over.
Hack by Debabrat Mishra on May 17, 2010
Innovation = FUN!!!     But How?  Integrate the organization by linking each computer and employee into a video game via software.  The core functions of the business can
Hack by Vidia S. Ramdeen on July 30, 2010
Traditional management implies someone higher in the hierarchy is managing my performance. People can only manage their own performance.
Hack by Peter Bunce on November 8, 2012

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