Over-thinking is what I have done as a first line manager for my career. My main concerns were for our customer care, employee understanding, and department effectiveness.
Know how to project power, counsels Stanford management professor Bob Sutton, since those you lead need to believe you have it for it to be effective. And to lock in your team’s loyalty, boldly defend their backs. Bosses matter. They matter because more than 95 percent of all people in the...
The purpose of this project is to analyze the relationship between virtues, sense of humor and organizational outcomes and to propose a tentative framework of relationships.
Implementing a new cost-sharing plan to make managers / leaders responsible for their people, beyond the traditional rhetoric "We are all about our people".
The Blue Cross Blue Shield Federal Employee Program (FEP) uses an innovative meeting process to quickly access the most untapped resource in almost every company, and then uses that resource to transf
Knowing where to start, what model to use, metrics, governance, development, external resources, etc, etc, etc. can be overwhelming for an organization that wants to thrive in an idea economy.
Development of a transparent employment process that results in not only the best person for the position being appointed but also keeps that person by making the company accountable for all promises
