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Redefine the work of leadership

“There is a need to move beyond the heroic model of leadership—because most leaders aren’t, in fact, very heroic.”

The era of the all-wise, all-powerful leader-as-decisionmaker is over. Leaders must become savvy social architects—individuals who are capable of building environments that engender extraordinary accomplishment. To make this transition from “command and control” to “motivate and mentor,” organizations need to develop leaders who are capable of building commitment and alignment without resorting to the traditional tools of bureaucratic control. The goal: an organization filled with leaders who lift everyone up.

117 Stories
196 Hacks
9 Barriers

Redefine the work of leadership

“There is a need to move beyond the heroic model of leadership—because most leaders aren’t, in fact, very heroic.”

The era of the all-wise, all-powerful leader-as-decisionmaker is over. Leaders must become savvy social architects—individuals who are capable of building environments that engender extraordinary accomplishment. To make this transition from “command and control” to “motivate and mentor,” organizations need to develop leaders who are capable of building commitment and alignment without resorting to the traditional tools of bureaucratic control. The goal: an organization filled with leaders who lift everyone up.

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"My Customer" is the platform Best Buy created to unleash and amplify the powerful voice of its 100,000+ frontline employees to share what they heard or learned from daily interactions with
Story by Steve Wallin on July 14, 2011
Here’s a story how a small team tried to bring the best of both worlds together in a complex, corporate setup – effective processes and a humane environment that reaches deep into personal traits.&nbs
Story by Maciej Kaniowski on March 30, 2014
(this hack is available as a Powerpoint - see materials)In the last 40 years complexity thinking and sociology have given us new ways to understand uncertainty and the relationship between sc
Hack by Douglas Board on July 17, 2013
What if you could have strong ties of trust within your organization?  What if you didn’t miss opportunities to add value because you are always in the know?   Let’s put down our copies
Hack by Karl Kammerer on June 7, 2011
Our goal is to make senior managers more accessible as they move up the management chain, to break down the walls between management and employees and get information and most importantly, ideas, flow
Hack by Satyamoorthy Kabilan on January 9, 2011
We are a small team.  We don’t have time for status meetings.  We can’t afford middle management.  We have no tolerance for team members that don’t produce.
Hack by Lawrence Coburn on July 7, 2011
As legacy business thinking attempts to stagger away from the ingrained practices of the Industrial era towards modernity nothing is in need of a more radical re-assessment than the view of the employ
Hack by Mike Parker on April 10, 2016
We want to create a process for healthy collaboration that allows for people to judge ideas and not each other and helps individuals and groups overcome the heuristics and biases that influence thinki
Hack by David Mason on April 30, 2012

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