LiveOps is the only contact center (call center) leader focused on providing the full platform, applications, and talent in the cloud. Consumers increasingly expect on-demand information and con
Background:Why is innovation elusive and hard? Organizations invest big money chasing ‘Breakthrough Innovations.’ According to 2012 Global Innovation Study by Booz &a
KT had so far sought innovation with a top-down approach, but a growing consensus was that it needed ‘employee-led Bottom-up innovation’ to become an innovation company with a sustainable growth.
For many years, HUL (Hindustan Unilever Ltd.) has sent young managers to spend 8 weeks or more, living in a remote rural village in India as part of its entry-level leadership training bootcamp.
Understanding a company’s culture is a key component that leaders may ignore. When I took on a new role, an updated strategy was cited as top priority. What the team needed was a culture boost.
Accenture Development Partnerships is a blueprint for a new business model that changes how we think about the role of business in development and in society.
That which we measure, we attend to. That which we attend to, we improve. This hack provides a framework for measuring consciousness in individuals, groups, organizations and lar
